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Refund policy
Return & Refund Policy
Effective Date: June 1, 2025
30-Day Return Policy
At OPCbleu.ca, we want you to be completely satisfied with your purchase. You may request a return within 30 days after receiving your order, subject to the conditions below.
To be eligible for a return, the product must be:
- Unused and in its original condition
- Returned with all original packaging, accessories, manuals, and included items
- Accompanied by proof of purchase or order information
How to Request a Return
To start a return request, please contact our support team:
Email: support@opcbleu.ca
Phone: (819) 991-5097
Please do not send any product back before receiving return authorization from OPCbleu.ca. Unauthorized returns may not be accepted.
Return Shipping
Customers may be responsible for return shipping costs unless the product received is defective, damaged, or incorrect.
If your return is approved, we will provide the required return instructions.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If you receive a defective, damaged, or incorrect product, contact us as soon as possible so we can review the issue and provide an appropriate solution.
Non-Returnable Items
Certain products may not be eligible for return, including:
- Opened software, digital products, or activation keys
- Products damaged by misuse, improper installation, or user modifications
- Items missing original packaging, accessories, or included components
- Special-order or custom-configured products unless defective
Exchanges
The fastest way to receive a replacement product is to return the original item following our return process and place a new order once the return has been approved.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional processing time before the refund appears on your account.
Contact Us
For any return or refund questions, please contact:
OPCbleu.ca
Email: support@opcbleu.ca
Phone: (819) 991-5097
Address: 962 Rue Cartier, Shawinigan, QC G9N 4L6
Website: https://opcbleu.ca